Ksour Voyages - Terms of Service
Ksour Voyages - Terms of Service
Welcome to Ksour Voyages! These Terms of Service ("Terms") govern your access to and use of the Ksour Voyages website ("Website") located at https://ksourvoyages.com/ and all related services, including the booking of tours and activities ("Services").
By accessing or using the Website or Services, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Website or use the Services.
1. Definitions
- "Ksour Voyages," "we," "us," or "our" refers to Ksour Voyages, a travel agency based at 11 place 3 mars, Ouarzazate 45000, and its affiliates.
- "You" or "your" refers to the individual or entity accessing or using the Website or Services.
- "Tour" or "Activity" refers to any travel-related service, including excursions, guided tours, and other experiences offered by Ksour Voyages.
2. Services Offered
Ksour Voyages offers travel-related services via its Website, including information about tours and activities, and the ability to book and pay for these services.
3. Bookings and Payment
All bookings are subject to availability. You must provide accurate and complete information when making a booking. We reserve the right to cancel or modify a booking if the information provided is inaccurate or incomplete.
Payment terms will be specified during the booking process. We accept various payment methods. You are responsible for ensuring that sufficient funds are available to cover the cost of the booking. Failure to pay on time may result in cancellation of your booking.
4. Cancellations and Refunds
Cancellation policies vary depending on the specific tour or activity. These policies will be clearly communicated during the booking process. Refunds, if applicable, will be processed according to the stated cancellation policy.
Ksour Voyages reserves the right to cancel a tour or activity due to unforeseen circumstances, such as adverse weather conditions or other events beyond our control. In such cases, you will be offered a full refund or an alternative tour or activity.
5. Travel Documents and Requirements
You are responsible for obtaining and maintaining all necessary travel documents, including passports, visas, and any required health certificates. Ksour Voyages is not responsible for any issues arising from your failure to obtain or maintain these documents.
6. Liability
Ksour Voyages acts as an agent in providing tour and activity services. We are not responsible for the acts or omissions of third-party service providers, including but not limited to, transportation providers, accommodations, and tour guides. Our liability is limited to the direct costs associated with your booking.
We are not liable for any loss, damage, injury, or death that may occur during a tour or activity, except where caused by our gross negligence or willful misconduct.
7. Changes to Terms
Ksour Voyages reserves the right to modify these Terms at any time. We will post any changes on the Website. Your continued use of the Website or Services after any changes indicates your acceptance of the updated Terms.
8. Intellectual Property
The content on the Website, including but not limited to text, graphics, logos, and images, is the property of Ksour Voyages or its licensors and is protected by copyright and other intellectual property laws. You may not use any content from the Website for commercial purposes without our express written consent.
9. Contact Information
If you have any questions or concerns regarding these Terms of Service, please contact us at:
- Email: contact@ksourvoyages.com
- Mobile Phone: +212 662-081592
- Landline Phone: +212 5 24 88 28 40
- Address: 11 place 3 mars, Ouarzazate 45000
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Insert Jurisdiction, e.g., Morocco]. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of [Insert Jurisdiction, e.g., Ouarzazate, Morocco].
11. Entire Agreement
These Terms constitute the entire agreement between you and Ksour Voyages regarding your use of the Website and Services and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and us.
Effective Date: January 1, 2026