Privacy Policy - Ksour Voyages
Ksour Voyages Privacy Policy
Last Updated: January 1, 2026
Ksour Voyages (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://ksourvoyages.com/ (the "Website"), and use our services. By using the Website and our services, you consent to the data practices described in this policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number (mobile: +212 662-081592, landline: +212 5 24 88 28 40), postal address (11 place 3 mars, Ouarzazate 45000), date of birth, passport details, payment information, and any other information you provide when you book a tour or activity, contact us, or register on our Website.
- Usage Data: We collect information about how you use our Website, including the pages you visit, the features you use, the time and date of your visits, the duration of your visits, and your IP address.
- Device Information: We may collect information about the device you use to access our Website, including the device type, operating system, and unique device identifiers.
- Cookies and Similar Technologies: We use cookies and similar technologies to track your activity on our Website and to store certain information. You can control cookies through your browser settings.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and manage our services, including processing tour bookings and inquiries.
- To communicate with you, including responding to your inquiries and providing customer support.
- To personalize your experience on our Website.
- To send you marketing communications and promotional offers (if you have opted-in).
- To analyze Website usage and improve our services.
- To detect, prevent, and address technical issues and security breaches.
- To comply with legal obligations.
3. Sharing Your Information
We may share your information with:
- Service Providers: We may share your information with third-party service providers who help us operate our Website and provide our services, such as payment processors, booking platforms, and marketing service providers.
- Business Partners: We may share your information with our business partners, such as tour operators and hotels, to fulfill your bookings.
- Legal Authorities: We may disclose your information if required by law or in response to a legal request.
- With Your Consent: We will share your information with third parties when you provide explicit consent.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information.
5. Your Choices
You have the following choices regarding your information:
- Access and Update: You can access and update your personal information by contacting us at contact@ksourvoyages.com.
- Marketing Communications: You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us.
- Cookies: You can manage your cookie preferences through your browser settings.
6. Retention of Data
We will retain your personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of data and the purpose of its collection.
7. Children's Privacy
Our Website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.
8. International Transfers
Your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from those of your country. However, we will take all necessary measures to ensure your data is protected.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: contact@ksourvoyages.com
- Mobile Phone: +212 662-081592
- Landline Phone: +212 5 24 88 28 40
- Address: 11 place 3 mars, Ouarzazate 45000
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our Website and update the "Last Updated" date. We encourage you to review this Privacy Policy periodically.